They have such fun and unique toys for kids. One of my favorite places to shop.
Beware of bad customer service. We wanted to go out on a limb and support our local shops this season. Used their online store to order my child a product on Cyber Monday. They did not apply the discount to our completed transaction even though we clearly typed in the discount code for 25% represented at the top of their home page. Spoke with 3 separate customer service reps (and I was courteous) 3 separate times starting that afternoon and spanning weeks. We finally got them to credit our account a portion of what was owed after much inconvenience. Our single order was delivered in multiple boxes in a scattered fashion over several days, even though all was indicated as in stock. Seems like they have bad tactics, bad service.....be careful. We will stick to Amazon!
The items pictures were placed on the outside of the shipment box. My daughter now knows one of her large Christmas gifts and is questioning how it got there. I am extremely disappointed and cannot believe the company didn't state that they put a large photograph of the item ordered on the box.
Hearth Song is a US Storage based in Madison, Virginia. Hearth Song is located at 7021 Wolftown-Hood Rd, Madison, VA 22727, USA.
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